Shipping & Returns

Shipping

  • Please allow all orders to ship within 3 business days.
  • If your order is placed over the weekend or after 12pm (PST) on Friday the order will not be processed until the following business day.
  • Jet Pilot only ships within the United States.

Returns

 
  • You may return an item if you have ordered the wrong size or received the wrong color. Returns must be post marked within 45 days of the purchase date.
  • The items must have tags on them and must be in the original packaging in new condition (cannot return the item if it has been worn or washed).
  • Jet Pilot's wetsuits, life vests, competition vests are the finest available, so we offer the original purchaser a limited lifetime warranty from the original date of purchase on workmanship and materials.
  • Jet Pilot will replace an item at our sole discretion, once the product is returned to the Warranty Department. Product will be replaced if it is found to be defective under normal use and proper care.
  • When returning a product you must contact customer service to receive a Return Authorization number and the ship to address. (support@jetpilot.com)
  • Jet Pilot will not refund shipping for return/warranty product.'

Please call 800.538.7456 or email support@jetpilot.com with any questions you may have.

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