CARE AND MAINTENANCE

When cleaning a Jet Pilot wetsuit, Personal Floatation Device (PFD), comp jacket, gloves, and booties, hand wash it in cool, fresh water and hang to air dry, out of direct sunlight, after every use. NEVER put your suit in a washing machine or dryer (not even tumble dry.) This will cause your suit to shrink and stiffen. Avoid exposure to harsh detergents of chemicals. Chlorine and sunlight will cause fading to fabric. Do not use excessive force when putting on or removing your gear. Avoid contact with sharp objects and abrasive surfaces.

 

LIMITED LIFETIME WARRANTY

We offer a LIMITED LIFETIME WARRANTY on construction/workmanship.

 

LIMITED ONE-YEAR WARRANTY

We offer a 1-YEAR LIMITED WARRANTY on materials from date of original purchase from an authorized Jet Pilot dealer.

 

NOT COVERED UNDER WARRANTY

-Alterations.

-Materials over 1-YEAR from date of original purchase, or 90 days for accessories.

-Repairs or alterations done by any party other than JetPilot representative or authorized repair facility.

-Fading from sunlight.

-Staining on objects, surface tops due to improper care/handling of the gear after use (See CARE AND MAINTENANCE Clause)

-Products classified as seconds.

-Damages due to misuse or abuse.

-Damages from transportation, incidental, or consequential use.

-Fabric delamination caused by improper care and maintenance.

-Use of direct sunlight and/or clothes dryer for dying purposes.

-Improper fit caused by incorrect gear size.

-Warranty request without ORIGINAL RECEIPT.

 

REPAIR PROCEDURES

Wetsuits needing repair must be returned to place of purchase, or other authorized JetPilot dealer. Contact the place of purchase or authorized JetPilot dealer to make arrangements with the repair department. Send detailed information on areas of gear needing repair.

Repairs or replacements will be determined upon inspection by a JetPilot representative. NO WARRANTY REPAIR WILL BE ACCEPTED WITHOUT ORIGINAL RECEIPT. If returning for REPAIR, all neoprene products must be CLEAN and DRY.

 

(If gear is within 1-YEAR LIMITED WARRANTY):

Party requiring repair must pay for shipping cost sending in the gear. Pick up at JetPilot office can be arranged if repair is done at same facility.

(If gear warranty has expired):

All repairs must be at cost to be determined by a JetPilot representative. Party requiring repair must pay for shipping cost for both sending in and returning of the gear. Pick up at JetPilot office can be arranged if repair is done at same facility.